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Panasonic Voice Processing Systems
Panasonic Voice Processing (or Voicemail) Systems allow you to
record, send and retrieve messages, 24 hours a day, 7 days a week
to and from anywhere world-wide as well as efficiently handling
your telephone system traffic and internal communication needs.
As well as comprehensive Voicemail features the Panasonic systems
provide full Auto Attendant Capability as standard.
With so many built in features these Voice Processing Systems
can improve the efficiency and productivity of your business,
whether it be in sales, customer service, marketing, or human
resources as, among other reasons:
• Callers can select which Department they wish to speak
to or dial an extension directly
• Field sales representatives can call in their sales reports
at any time of the day
• Customer lines can publicise sales, special promotions
and general information
• Orders can be placed 24 hours a day
• Product or service information is available 24 hours a
day
• Database information can be easily gathered
• Calls may be screened prior to connection to an extension
without overloading a busy operator
• Conversations can be recorded and transcribed later.
All of our Voicemail Systems have the following features:
E-Mail Integration
Receive voice mail messages on your phone system with notification
of caller, time and date of call, length of message and how many
old and new messages are in your mailbox. E-mail messages can
be automatically deleted from the voicemail, or a copy retained
on the voice processing system. Your telephone message can also
be attached as a WAV file, to the e-mail message, and the sending
of e-mails can be schedules to suit your working day.
LCD Prompts
Control voice mail using a simple LCD menu (only available with
KX-T7636/7633) without listening to the voicemail for options.
Messages can be selected, played and deleted using the visual
prompts and the caller's information displayed on screen.
Custom Menus for Each Extension
With the KXTVM, individual extensions can set up their own custom
menu options for callers to follow. Callers can leave a message
or have their call forwarded to another extension or even an outside
line, for example another office or even a cellular telephone.
Each extension user can set up the options they want to offer
their callers.
External Message Delivery
Extension owners can have their messages recorded into voicemail
and then have the KXTVM system call their cellular telephone to
have the messages delivered wherever they are.
Multilingual Service
The system can support up to three different languages. English
is standard, the user can then record the other two languages.
Callers may choose the language of their preference when they
call in; or languages can be assigned on a port by port or telephone
basis.
Enhanced Integration with the Panasonic KX-TDA Digital
Hybrid Telephone System Range
When integrating the KX-TVM50E Voice Processing System to the
range of KX-TDA digital hybrid telephone systems there are a number
of enhanced facilities available. These combined with the standard
system features help improve call and message handling:
• Two-Way Recording
• Live Call Screening
• Caller ID Intelligence
• Remote Access
Flexibility
As well as integrating with the Panasonic digital range of business
telephone systems, the Voice Processing Systems may be connected
to a wide range of other telephone systems.
Applications
The Panasonic Voice Processing Systems can improve the efficiency
of your business, whether it be sales, customer service, marketing,
or human resources.
To view the full specification, including a comprehensive feature
list and all available options of each Voice Processing System
please click
here to view a brochure or for a brief comparison of basic
Voicemail specifications please see below:
| |
KX-TVM50
|
KX-TVM200
|
| Recording Time |
8hrs Max(1-600mins or unlimited) |
1000hrs Max(1-600mins or unlimited) |
| Number of Ports |
Max.6 |
Max.24 |
| Number of Mailboxes |
64 |
1024 |
| Number of Messages (per mailbox) |
Unlimited |
Unlimited |
| Personal Greeting Length (programmable) |
1-360 secs |
1-360 secs |
| Message Retention (programmable) |
1-30 days or unlimited |
1-30 days or unlimited |
| Extension Numbering (programmable) |
2-5 digits |
2-5 digits |
| Pause (programmable) |
Yes |
Yes |
| Message Waiting Lamp (programmable) |
DTMF sequence/DPT Integration |
DTMF sequence/DPT Integration |
| Maximum Message Length (programmable) |
1-60 mins or unlimited |
1-60 mins or unlimited |
| Mailbox Information Report |
Yes |
Yes |
| Call Account Report (Group Calls by
Port) |
Yes |
Yes |
| Call Account Report (Group Calls by
Mailbox) |
Yes |
Yes |
| Port Usage Report |
Yes |
Yes |
| Mailbox Usage Report |
Yes |
Yes |
| Memory Card Usage Report |
Yes |
No |
| Hard Disk Usage Report |
No |
Yes |
| Fax Call Report |
Yes |
Yes |
| Call Handling Statistics Report |
No |
Yes |
| Custom Service Report |
Yes |
Yes |
| Message Status Report |
Yes |
Yes |
| Subscriber Setup Report |
Yes |
Yes |
| Security Status Report |
Yes |
Yes |
| Hourly Statistics Report |
Yes |
Yes |
| Email Report |
Yes |
Yes |
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