System Maintenance Services

Maintenance support from ICS Limited is tailored to suit your business requirements; to give you increased flexibility, peace of mind, security and lower costs.

We offer a full range of maintenance services across all of the products and services we supply. Additionally we can maintain your current system, carry out moves and changes, offer remote and on site backup as well as many other services dependant on your current setup. To find out how we can make your business run more smoothly and what we can do with regards to disaster recovery please contact us for information.

Your Telephone System is often the first point of contact between your business, your current customers and just as importantly your potential customers. Our team of fully trained engineers enables us to provide your business with a comprehensive maintenance package to provide rapid response should something go wrong. We have the expertise, resources and technical knowledge to provide you with a maintenance package which is best-suited and most cost effective for your business.

Our maintenance contract customers benefit from:

• Parts and Labour Cover
• Free Helpdesk and Technical Support
• Personalised contracts to suit client requirements
• Remote Programming and Diagnostics
• Liaison with your network providers in the event of network problems
• Free Disaster recovery system data backup

In addition, they receive discounted rates on the following products and services:

• System software and firmware upgrades
• Discounts on accessories and equipment
• System Moves and Changes
• Additional telephone equipment


A range of maintenance covers are available and each one can be tailored to meet your own specific requirements and not only do we offer maintenance and support on new telephone systems installed by us but can also offer maintenance and support on older systems and systems not installed by us (subject to survey). We quite often take over maintenance contracts from suppliers with rising prices or poor customer service, for more information and to see what we can do for your business please contact us for details.